US DELIVERY

Orders under $100.00 will be subjected to a shipping charge of $10.00
Free delivery for all orders over $100.00.
Orders placed before 12pm on a weekday will be processed that day.
US orders are delivered by USPS. Delivery takes between 5-9* working days, excluding national holidays.

INTERNATIONAL DELIVERIES

To Canada: $15.00 for orders under $100.00, 5-9working days*.

To the Rest of World: $15.00 for orders under $100.00, 8-14 working days*. Free delivery for all orders over $70.00.

*Shipping times are to be used as a guide only, Sackville & Co. cannot take responsibility for delays due to customs clearance or COVID-19 shipping related delays.

INTERNATIONAL DELIVERIES

Deliveries outside of the US may be subject to additional duties and taxes. Any applicable Duties & Taxes on deliveries must be settled by the recipient. Please check with your local customs and duties office for more information on these charges. Please note international customs duties, shipping costs and sales taxes are non-refundable. If duties and taxes are not paid the shipment will not be delivered. The shipment will then be Returned to Sender and refunds will be eligible excluding all shipping charges.

RETURNED TO SENDER SHIPMENTS.

Sackville & Co. is not responsible for the reshipment of an order that has been issued Return to Sender status. A shipment may be issued to be returned to the sender if the delivery is unsuccessful due to refusal, incorrect address, unpaid import fees, or post office pick up expiry. Please contact the carrier to determine the reasoning. Sackville & Co. will reimburse only the cost of your order minus a RTS fee of $20 for domestic order and International orders as billed. Sackville & Co. is not responsible for a reshipment of your order, please place a new order on the website.

 LOST OR STOLEN SHIPMENTS MARKED DELIVERED.

Sackville & Co. is not responsible for lost or stolen packages that are successfully delivered to the shipping address provided by the customer. Please use your tracking number to contact the carrier for more information on submitting a claim.